TK Game FAQ — your All your questions Answered here

Supported deposit methods on TK Game:

• bKash — fastest, instant
• Nagad — instant processing
• Rocket — Dutch-Bangla Mobile Banking
• Bank Transfer — 1–3 hours

Deposits can be made via all methods from Account Settings.

The minimum deposit at TK Game is just ৳200. A minimum deposit of ৳500 is required to claim the welcome bonus. There is no maximum deposit limit — though different benefits apply based on your VIP tier.

Deposits via bKash and Nagad typically take Within 5 minutes is credited to your account. Bank transfers may take 1–3 hours. If it takes longer than 30 minutes, contact Live Chat with your payment slip.

If money was deducted from your mobile banking but was not credited to your TK Game account:

• Save the transaction SMS or reference number
• Wait 15 minutes
• If the issue still isn't resolved, contact support with your reference number
• Your money is never lost — if there's an issue, it will be refunded

TK Game does not charge any fees on deposits. However, bKash or Nagad may apply their own small transaction charges — that is governed by the payment provider's own policy. Deposits on TK Game's end are completely free.

Withdrawals to bKash and Nagad typically take 5–15 minutes processed. 95% of withdrawals are handled automatically. Manual verification, when required, may take up to 24 hours.

Minimum withdrawal on TK Game ৳500. The maximum daily withdrawal limit varies by VIP tier — ৳50,000 for standard members and higher for VIP members.

A pending withdrawal may be due to: incomplete KYC verification, unmet bonus wagering requirements, or manual review for large amounts. Check the status under Withdrawal History in Account Settings. If you have any issues, contact us via Live Chat.

No, bonus balance cannot be withdrawn directly. Once you meet the required wagering conditions, your bonus converts to real cash and can then be withdrawn. Each bonus has its own terms — on the Bonus page View details.

Make your first deposit after registering and you'll automatically receive a 150% bonus. A minimum deposit of ৳500 is required. The maximum bonus you can receive is ৳5,000. No promo code needed — just make your first deposit.

Wagering requirements mean you need to place a set amount in bets using your bonus balance. For example, a 10x wagering requirement on a ৳1,000 bonus means you must wager ৳10,000. Bets on any game count toward the requirement. You can track your bonus progress in your account.

Log in every day to earn your Daily Login Bonus. Bet a set amount each week to qualify for cashback. VIP members receive higher cashback rates. All bonus offers on the Bonus page here.

When a friend registers using your referral code, both of you receive a bonus. When your friend makes their first deposit, you earn a referral commission. Your referral code can be found in your Account Profile. The more friends you bring in, the more you earn.

TK Game offers 1,000+ games:

• Live Casino — Baccarat, Roulette, Blackjack
• Slots — Slots with thousands of themes
• Sports Betting — cricket, football, tennis
• Lottery — Quick Number Lottery
• Crash Games — Fast-paced popular games

Head to the Sports Betting section and select cricket. Browse live or upcoming matches, choose your market, enter your stake, and confirm. You can bet live on all Bangladesh cricket matches. Details On the Sports Betting page here.

Yes. All games on TK Game come from licensed providers that Random Number Generator (RNG) technology. Each game's RTP (Return to Player) is listed in its game info. We never alter outcomes.

Most slots and table games have a demo mode. You can play demo without an account. Live Casino games do not have a demo mode — those are real money games only.

Yes. TK Game uses 256-bit SSL encryption. Your personal information and payment data are fully encrypted. We never sell your data to third parties. Learn more In the Privacy Policy here.

Change your password immediately and enable OTP login. Check active sessions in your account settings and terminate any unrecognized ones. Contact our support team via Live Chat — we will investigate.

Go to Account Settings → Security → Enable OTP Login. After that, you will receive an OTP on your mobile with every login. Keeping this enabled is strongly recommended.

TK Game app directly tkgame.biz Download from our website. Available for both Android and iOS. Not on Google Play or the App Store — download directly from the website. Installation is simple and free.

First, check your internet connection. Close the app and reopen it. Clear the cache. Update to the latest version. If the issue persists, try using a mobile browser tkgame.biz — the browser version supports all features too.

Absolutely. TK Game is fully optimized for mobile browsers. Open tkgame.biz in Chrome, Firefox, Samsung Internet, or any browser and access all features — the same experience as the app.

How to contact TK Game Support:

• Live Chat — fastest, average response in 3 minutes
• Email — support@tkgame.biz
• site contact form

Bangla support is available across all channels.

Yes, TK Game offers 24/7 support in Bangla, built specifically with Bangladeshi users in mind. Whether it's late at night or Eid holidays — support is always available.

Reach out via Live Chat or email with full details of your issue. Attach a screenshot if you have one. Every complaint is logged with a ticket number. You will receive an initial response within 24 hours.